Elevate Your Expertise
September 18 | 8 a.m. - 5 p.m.
ONE PLACE | ONE DAY | MANY SKILLS TO BUILD
Whether you're starting your career journey or seeking to enhance your existing skills, “Elevate Your Expertise” offers a diverse range of sessions tailored to your needs.
Delve into a dynamic program featuring interactive workshops, engaging discussions, and insightful presentations. Connect with fellow professionals, expand your network, and exchange ideas in a collaborative and supportive environment. Gain valuable insights, practical tools, and actionable takeaways to advance your career and achieve your goals.
Don't miss this opportunity to embark on a journey of professional development, mastery, and growth at “Elevate Your Expertise”. Join us as we navigate the path to success together.
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Investment: $349
You or your business may be eligible to receive funding for this event, visit our website to see if you qualify.
AGENDA
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7:30 a.m. 8-8:55 a.m. 8:55-10:10 a.m. 10:10-10:30 a.m. 10:30-11:45 a.m. 11:45 a.m.-1 p.m. 1:10-2:25 p.m. 2:25-2:45 p.m. 2:45-4 p.m. 4:05-4:45 p.m. 4:45-5 p.m. |
Registration and Light Breakfast Welcome and Keynote Breakout Session 1 Break Breakout Session 2 Lunch Breakout Session 3 Break Breakout Session 4 Round Table Discussion Wrap-up |
PROFESSIONAL TRACKS
EMERGING PROFESSIONALS
8:55-10:10 a.m.
Session 1: Setting and Receiving Feedback
10:30-11:45 a.m.
Session 2: Get Organized with Microsoft Office
1:10-2:25 p.m.
Session 3: A Model for Effective Communication for New Professionals
2:45-4 p.m.
Session 4: AI for New Professionals: Boosting Workflow Efficiency
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EXPERIENCED PROFESSIONALS
8:55-10:10 a.m.
Session 1: Organize Your Team Using Microsoft Office
10:30-11:45 a.m.
Session 2: Bridging Generations
1:10-2:25 p.m.
Session 3: Mastering AI Integration: Streamlining Processes for Experienced Professionals
2:45-4 p.m.
Session 4: Managing Conflict
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SUPERVISOR/LEADERSHIP
8:55-10:10 a.m.
Session 1: A Supervisor/Leader's Guide to Inspiring Others
10:30-11:45 a.m.
Session 2: Behavioral Interviewing
1:10-2:25 p.m.
Session 3: Leading Difficult Conversations
2:45-4 p.m.
Session 4: Coaching
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COURSE DESCRIPTIONS
EMERGING PROFESSIONALS TRACK
Setting Goals and Receiving Feedback
Presenter: Jennifer Olberding
To be successful in the workplace, it is important to set goals and be open to receiving feedback. Learn how to set SMART goals to ensure that goals are clearly written, realistic, and achievable. Learn about active listening, maintaining a growth mindset and managing emotions while receiving feedback.
Get Organized with Microsoft Office
Presenter: Mary Anne Matos
Keep yourself on track! Learn tips and tricks for time, content, file, and task management with Outlook, OneNote, OneDrive, and Microsoft To Do.
A Model for Effective Communication for New Professionals
Presenter: Karen Anderson
Communication fails when only one party understands the information being given. How you connect with others to allow them complete understanding of your message and how you seek understanding of their messages will determine your overall success in business. Learn the following objectives in this session:
- Apply the LOTS Model: Listen, Observe, Think, Speak
- Recognize & Overcome Barriers to Communication
- Know the Seven Work Ethics
- Apply the Four Essential Components of a Message You Initiate
- Avoid the Broken Triangle Trap
- Use the FOCUS Technique to Transform a Frustration into a Goal
AI for New Professionals: Boosting Workflow Efficiency
Presenter: Dawn Monroe
In this workshop tailored for new professionals, we dive into Artificial Intelligence (AI) and its transformative impact on modern workflows. Whether you're just starting your career journey or looking to enhance your productivity, this session is designed to equip you with the essential knowledge and practical skills to leverage AI tools effectively. You'll discover how AI technologies can streamline tasks, automate processes, and supercharge your efficiency in the workplace. From understanding the basics to hands-on demonstrations, you'll gain confidence in integrating AI seamlessly into your daily routine.
- Introduction to AI
- AI Tools for Productivity
- AI Ethics and Best Practices
- Hands-on AI Integration
EXPERIENCED PROFESSIONALS TRACK
Organize Your Team Using Microsoft Office
Presenter: Mary Anne Matos
Make collaboration easy! Learn how to use Microsoft Teams, OneNote, OneDrive, and Planner to manage shared files and resources and keep projects on track.
Bridging Generations
Presenter: Jennifer Olberding
There are more generations in today’s workplace than ever before. Generational differences can lead to miscommunication, conflict and stressful work environments. Learn how to keep all employees engaged while utilizing strengths that each generation has to offer. Learn to adapt your communication and leadership skills to meet the needs of all team members.
Mastering AI Integration: Streamlining Processes for Experienced Professionals
Presenter: Dawn Monroe
In this workshop tailored for experienced professionals, we dive deep into the world of Artificial Intelligence (AI) and its strategic application in optimizing workflows and streamlining processes. Whether you're a seasoned executive or a veteran in your field, this session is crafted to provide you with advanced insights and actionable strategies for harnessing the full potential of AI in your work environment. You'll explore cutting-edge AI technologies and successful AI integration across diverse sectors. From identifying opportunities for automation to implementing AI-driven solutions, you'll gain invaluable knowledge and practical techniques to propel your organization's efficiency and competitiveness to new heights.
- Introduction to AI
- AI Tools for Productivity
- AI Ethics and Best Practices
- Hands-on AI Integration
Navigate Workplace Tensions with Confidence: Mastering Conflict Management
Presenter: Loretta Summers
In any workplace, conflicts are inevitable. However, when managed effectively, they can lead to stronger teams, innovative solutions and improved morale. Don’t let conflicts hinder your team's progress. Join us for our "Conflict Management" session, where you will gain the skills and strategies needed to handle conflicts with confidence and transform challenges into opportunities for growth.
SUPERVISOR/LEADERSHIP TRACK
A Supervisor or Leader's Guide to Inspiring Others
Presenter: Karen Anderson
As a “Supervisor” or “Leader,” you can benefit from understanding the characteristics of effective workplace guides. To inspire means to connect with another person’s internal motives for acting. How to make those connections become apparent with the following objectives:
- Know the Four Levels of Leadership & Influence
- Use NOMAD Leadership: Five Tasks that Show Your Commitment
- Apply the HIDDEN Agenda: Six Essential Values
- Understand the PROMISE Model: Seven Ways to Connect & Inspire
- Inspire Trust: Take Responsibility, Give Affirmations, & Share Credit
- Inspire Accountability: Tell Stories & State Reasons
Unleash Your Team's Potential: Mastering Behavioral Interviewing
Presenter: Loretta Summers
In today's competitive job market, finding the right talent is more crucial than ever. But how can you ensure that your new hires will thrive and excel in your organization? The answer lies in Behavioral Interviewing—a proven technique that goes beyond the surface to uncover the true potential of candidates. Join us for an enlightening presentation that will equip you with the knowledge and tools to select candidates who will thrive in your organization and drive your business forward.
Leading Difficult Conversations
Presenter: Jennifer Olberding
Leaders are often faced with the challenge of leading difficult conversations. Many leaders want to avoid talking about tough topics. In this course, participants will learn the importance of addressing these situations and the benefits of having difficult conversations in a timely manner. Information will be provided on how to plan for difficult conversations, ways to utilize questions and active listening and how to provide effective feedback. This interactive course will allow participants to practice leading conversations about common topics.
Coaching
Presenter: Jeanie Lauer
Coaching is an important skill to have whether you are in a leadership position or not. It is impactful to an individual's performance at whatever level they are performing, by providing guidance, explanation and encouragement. A small amount of time invested in coaching has a significant impact on performance and productivity.
YOUR PRESENTERS
KEYNOTE SPEAKER - Jermaine Jamison
Transform Yourself and Those Around You
Jermaine is the Co-founder and Managing Partner of Jamison Perry, a recruiting and staffing organization, and President of 3E, LLC (Emerge.Evolve.Excel), a provider of talent management consulting, DEIB consulting, leadership and organizational training, keynote speaking and career coaching.
Drawing on more than 25 years of experience leading and coaching others and building partnerships of significance, Jermaine is known for his selflessness, honesty, authenticity, and transparency. These traits allow him to build strong human connections that change lives, advance careers, and improve organizations.
Jermaine is an active member of the community. He advises youth on the importance of making positive choices and creating a strong personal brand, and he mentors professionals in the Kansas City region. Jermaine is the Chair of Legislative and Governmental Affairs for the Lenexa Chamber of Commerce and serves on the Board of Directors for Sleepyhead Beds.
Jermaine earned a Bachelor of Science in Sociology from Emporia State University, emphasizing Human Development, Sociological Paradigms, and Family Studies. Jermaine holds Talent Management, DEIB, Coaching Certifications, International Accreditations, and an ACECC designation.
Jennifer Olberding
Jennifer is an expert in all things Human Resources. She has professional experience in employee relations, employment law, team development and leadership, communications, policies/procedures, benefits/compensation, HRIS management, recruitment, and employment management. She has earned her Professional in Human Resources (PHR) certification, as well as her Six Sigma Green Belt certification.
In addition, Jennifer is an instructor here at JCCC, where she teaches courses such as Managing Time & Workplace Pressures, Bridging Generations and Principles of Leadership.
Karen Anderson
Karen has a certification in Training and Development. She is also an adjunct and online credit instructor and is a Kansas Supreme Court-approved mediator.
She began teaching at JCCC in 1988 in the English department. She is also an instructor for Continuing Education, teaching courses like Storytelling in Business, Writing for Business Results and Speaking to Influence Decisions & Actions.
In recent years, she has received the Lieberman Teaching Excellence Award for Adjunct Faculty at JCCC. She was “Member of the Year” twice at the National Speakers Association-Kansas City chapter, where she has also served as President. Karen has authored/co-authored more than 13 books and developed more than 200 customized training programs for corporations, government agencies, non-profit organizations and universities.
Loretta Summers
Loretta combines energy and real-world experiences to facilitate personal and organizational change. She has assisted managers and executives in becoming more effective leaders and achievers; she has aided teams in improving team cohesion, communication and performance; and she has helped employees at all levels gain insight into their natural and adapted behavior in the workplace.
With many areas of expertise -including human resources management, leadership development, and conflict resolution- Loretta custom designs and facilitates seminars to help individuals and organizations align their potential for success.
At JCCC, Loretta teaches indispensable courses such as Unconscious Bias in the Workplace, SHRM Essentials of Human Resources, and the Human Resource Certification Preparation Program (HRCP).
Mary Anne Matos
Mary Anne is our marketing extraordinaire with experience in both communications and education. She currently works as the Community Relations Manager for the Nerman Museum, and she has previously worked as a translator, tutor, teaching assistant and language institutes instructor. In addition to a Marketing and Management degree, Mary Anne also has a degree in Radio and Television- so she has been a part of event and television productions!
On top of her work with the Nerman Museum, Mary Anne is an instructor for Workforce Development & Continuing Education. A few of her classes include Social Media Marketing and Email Marketing.
Dawn Monroe
Dawn has been a computer technology expert since the ‘90s, when computers first began appearing in offices! As new software is released, Dawn learns it and teaches it. She launched her own business, Dawn Monroe Training, in 2017. She currently offers customized content to corporate groups and individuals, as well as more traditional training.
Her experience includes a wide range of corporate training with a variety of different software products and versions, as well as five years as an adjunct instructor here at JCCC.
A few of Dawn’s classes include Getting Started with AI, Creating with Canva- The Basics, and Making Magic with Canva- The Pro.
Jeanie Lauer
Jeanie is certified in Mediation, as well as Human Performance Improvement, and she is a facilitator for DDI and Achieve Global. She continues her education in the fields of human performance measures, business/organizational development and global issues.
Lauer is the owner of The Management Edge, a firm specializing in organizational planning, workforce development and mediation. Her work includes a variety of organizations – for-profit, not-for profit, and municipalities.
Since 2018, Jeanie has served as the 5th District Jackson County Legislator and her committee assignments are Budget, Finance & Audit, Justice & Law Enforcement (Chair), Land Use, and Public Works.
A few of Jeanie’s courses at JCCC include Business Ethics, Delegating in Business, and Conflict Resolution in the Workplace.
