Innovations in Conflict Resolution During Covid-19
Friday, May 21
Instructors: Dawn Kuhlman, Anna deDufour and Karlee Naylon
A 2020 study commissioned by M.A.R.C.H. Mediation assessed the effectiveness of virtual mediation via videoconferencing as a supplement to in-person and phone mediation options. Results from party and mediator surveys, qualitative interviews, and administrative data analysis show that the three mediation formats met the needs of different clientele. Parents and mediators chose formats based on preference and case characteristics, and each equally improved parents' ability to communicate post-mediation. These and additional findings may help inform mediators and the broader court ecosystem of the values and limitations of virtual, phone, and in-person mediation. This talk will provide an overview of the study, results, and application of the findings.